- Services
Grow
- Digital MarketingGrow your business, activate the right channels, identify what's working
- Web Design & DevelopmentAttract top prospects with an on-brand website optimised for conversions
- Sales Enablement & CRMEnable your sales teams to sell more and forecast accurately
- Digital Branding & VideoUnified messaging, imagery & tone focused on business growth
- Digital TransformationConnect your systems and provide visibility across all your teams
- Customer SupportRetain your customers by giving them easy access to support
Grow with HubSpot
- HubSpot OnboardingYour initial HubSpot setup and training done right by an experienced partner
- HubSpot Sales & CRMImplement sales software, processes and training to supercharge your revenue
- HubSpot MarketingAll your marketing tools and client data in one secure place
- HubSpot CMS & Content HubWebsite CMS for a personalised and CRM integrated website experience
- HubSpot ServiceImplement customer service software to delight your customers
- HubSpot SupportGet the most out of your HubSpot investment, no job to big or too small
- HubSpot IntegrationsConnect your business critical systems and data
Migrate to HubSpot
- SalesforceLower your licencing fees and get ROI from CRM
- PipedriveStop hitting bottlenecks in your CRM functionality
- FreshworksA connected CRM with visibility across all departments
- ZohoMove to a CRM with a global support network
- Microsoft DynamicsUser interfaces have moved on, your team expects more
- NetsuiteGet better customer support and a CRM the sales team will actually use
- Why MO
- Pricing
- Learn
- Contact us
![mobile-nav](https://43623355.fs1.hubspotusercontent-na1.net/hub/43623355/hubfs/Burger%20Menu.png?width=36&height=21&name=Burger%20Menu.png)
Job Description
As a Digital Account manager at MO Agency you will be the key point of contact with our clients. You will be allocated a selection of high value accounts and will manage relationships, timelines, delivery of their projects.
You will join a team of five Customer Success Managers (aka Digital Account Managers) and will work closely with the production teams. These teams includes strategy, design, development, content, project management and management.
Your clients will be based in SA, UK, Europe, and the Middle East.
Responsibilities & duties
The Mid-level or Senior-level Digital Account Manager will work with a multidisciplinary team of specialists, including strategists, project managers, account managers, content creators and developers. They will report to the Agency Service Director.
The ideal incumbent for this position should have at least two years of experience in an Account Management role and come from an agency background. They should be innovative, web and multimedia savvy and ultimately understand the nuances in the ever-progressive Digital Marketing industry.
Responsibilities & duties
-
Responsibilities & duties
- Suggest, strategize, and drive implementation of digital/inbound marketing and sales projects to increase customer ROI.
- Act as a point of contact for clients for digital management matters.
- Report on performance metrics.
- Work effectively with a team of strategists, designers, developers, content managers and campaign managers.
- Manage and oversee various digital marketing channels.
- Measure ROI and KPIs.
- Keep abreast with industry & market trends and best practices.
Qualifications & skills
- At least 3 years work experience.
- At least one year of experience in a digital agency running campaigns, delivering websites, content, etc.
- Good knowledge of all different digital marketing channels.
- Good knowledge and experience with online marketing tools and best practices.
- Familiarity with web design and development.
- A sense of ownership and pride in your performance and its impact on the company’s success.
- Critical thinker with problem-solving skills.
- Good time-management skills.
- Great interpersonal and communication skills.
Nice to have skills:
- CRM systems
- Marketing automation
- Inbound Marketing
Benefits
- Genuine work/life balance.
- Great company culture.
- Flexible offices/remote days to suit your productivity.
- Year one 20 leave days, Year two 22 days, Year three 24 days. With 12 public holidays in South Africa, you’ll get 32 rest days from year one. We value work/life balance.
- Offices in Johannesburg, Cape Town and London.
- Apple Mac M2.
- Extra 21” second screen.
- In-office health snacks.
- Regular health & wellness programs.
- Fully paid access to dieticians, psychologists, and other wellness professionals.
- The Cape Town team are flown to Johannesburg monthly for team building.
![Purple Side Image - 01](https://43623355.fs1.hubspotusercontent-na1.net/hubfs/43623355/Yellow%20Side%20Image%20-%2001.png)
Culture
We have great benefits
Free, healthy breakfasts EVERY DAY | Commercial grade NESPRESSO COFFEE made to order | Early finish Fridays EVERY WEEK | Team building every other Friday with GO KARTING, SPA TREATMENTS, RESTAURANTS, Etc... | Employee of the Month awards | Quarterly KPI sessions to help you grow and improve | And lots more.