- Digital & Consulting
Grow Demand generation, digital & sales strategy, digital transformation - Digital MarketingGrow your business, activate the right channels, identify what's working
- Web Design & DevelopmentAttract top prospects with an on-brand website optimised for conversions
- Sales Enablement & CRMEnable your sales teams to sell more and forecast accurately
- Digital Branding & VideoUnified messaging, imagery & tone focused on business growth
- Digital TransformationConnect your systems and provide visibility across all your teams
- Customer SupportRetain your customers by giving them easy access to support
- HubSpot
Grow with HubSpot HubSpot software sales, onboarding, and strategies for growth - HubSpot ImplementationSupercharge your revenue with an integrated sales, marketing and customer service system
- HubSpot OnboardingYour initial HubSpot setup and training done right by an experienced partner
- HubSpot Sales & CRMImplement sales software, processes and training to supercharge your revenue
- HubSpot MarketingAll your marketing tools and client data in one secure place
- HubSpot Website DesignGet the most out of your HubSpot investment, no job to big or too small
- HubSpot Content HubWebsite CMS for a personalised and CRM integrated website experience
- HubSpot ServiceImplement customer service software to delight your customers
- HubSpot SupportGet the most out of your HubSpot investment, no job to big or too small
- HubSpot IntegrationsConnect HubSpot with your systems to unify data and streamline workflows
Migrate to HubSpot Efficient & experienced CRM, data & website migration to HubSpot - SalesforceLower costs, better adoption; or integrate HubSpot Marketing into Salesforce
- PardotHard to scale, complex to use, behind the curve when it comes to madern marketing tools
- PipedriveStop hitting bottlenecks in your CRM functionality; migrate to a scalable CRM
- NetsuiteGet better customer support and a CRM the sales team will actually use
- WordPressA faster, more secure website CMS with no plugins and advanced user permissions
- FreshworksFreshdesk is great, but Freshsales is not. HubSpot performs well across all functions
- More HubSpot Migrations >Explore additional HubSpot migrations we support
Integrate with HubSpot Efficient & experienced CRM, data & website migration to HubSpot - SalesforceGrow your business, activate the right channels, identify what's working
- XeroIntegrate sales orders, invoicing, and contacts into HubSpot for financial visibility in your CRM
- LinkedInSync LinkedIn connection into HubSpot and log you LinkedIn activities to your CRM
- SnowflakeUnify your customer data by syncing HubSpot with Snowflake to surface deeper insights in your CRM
- NetsuiteIntegrate your ERP data for a unified view across your CRM and ERP
- WhatsAppCentralise WhatsApp communications and redirect to sales or service team
- More HubSpot Integrations >Explore additional HubSpot integrations we support
- Voice & Messaging
Omnichannel CX Deliver seamless, personalised customer experiences across every channel. - DialpadCloud-based business phone system with voice recordings and AI summaries
- Twilio MessagingReach customers instantly with SMS, WhatsApp, and chat at scale
- Twilio Programmable VoiceBuild and manage voice calling experiences tailored to your business needs
- Twilio FlexAI led cloud contact center built on Twilio's leading voice and messaging services
- Twilio Conversational AIAI-driven voice & text-based conversations that improve customer engagement and efficiency
- Industries
Who we work with - Travel & LeisureBoost bookings and guest loyalty while tracking ROI and ad spend with precision
- SaaSAccelerate growth by aligning marketing, sales, and customer success
- Real EstateIntegrate listings and client data in HubSpot CRM to speed up sales, streamline follow-ups
- InsuranceSimplify policy sales, renewals, and customer communication with automated workflows
- Professional ServicesUnify client communication, documentation, and billing in HubSpot to save time and build stronger relationships
- ManufacturingDrive adoption and trust with secure, data-driven marketing and customer experiences
- HealthcareImprove patient engagement, streamline operations, and ensure compliant communications
- FintechIntegrate data, automate journeys, and scale acquisition in HubSpot to drive adoption, reduce churn, and increase lifetime value
- Why MO
- Pricing
- Learn & Connect
- Careers
- Contact us

Job Description
This role sits at the intersection of process design, CRM structure, and revenue operations. As a HubSpot RevOps & CRM Automation Specialist, you’ll map out how marketing, sales, service, and ops tools need to work together—and configure HubSpot to support those flows.
While you won’t be a developer, you’ll work closely with dev teams to define integration requirements, data sync logic, and tool stack alignment. You’ll be a systems thinker: someone who understands what’s possible with HubSpot’s automation, APIs, and advanced features—and helps clients build a tech stack that works.
Responsibilities & duties
- Design and implement scalable HubSpot CRM architectures
- Plan automation flows, lifecycle stages, handoffs, and lead qualification systems
- Configure workflows, routing, and syncing across Hubs (Sales, Marketing, Service, Ops)
- Collaborate with developers to scope integrations with ERPs, data lakes, or telephony tools
- Support reporting and attribution setup across the funnel
- Consult on RevOps strategy: process alignment, lifecycle management, and CRM governance
- Document data models, field logic, and workflow structure
- Stay updated on HubSpot automation features, API limits, and Ops Hub capabilities
Qualifications & Skills
- 3+ years of CRM, RevOps, or Marketing Ops experience
- Strong experience designing logic within HubSpot, especially across multiple Hubs
- Familiarity with systems like Salesforce, NetSuite, Sage, and custom ERPs (for integration context)
- Understanding of HubSpot APIs, webhook flows, and data mapping (even if non-dev)
- Experience with HubSpot Ops Hub or similar iPaaS systems, data syncing, field creation, and deduplication
- Process-oriented, analytical thinker with strong documentation habits
- Bonus: familiarity with tools like Make, Zapier, Workato, or Segment
Why Join MO Agency?
- Vibrant Culture: Engage in a lively and collaborative environment that fosters creativity and innovation.
- Competitive Remuneration: Enjoy attractive compensation packages that recognise your expertise and contributions.
- Growth Opportunities: Participate in exciting projects that offer professional development and career advancement.
- Comprehensive Benefits: Take advantage of flexible work arrangements, generous leave policies, and extensive health and wellness programs.
If you’re passionate about digital marketing and technology, and looking to make a significant impact within a forward-thinking agency, we’d love to hear from you!
Benefits
- Great Company Culture: Be part of a dynamic and supportive team that values creativity and collaboration
- Flexible Work Options: Flexible offices and remote days to suit your productivity needs
- Generous Leave:
- Year One: 20 leave days / Year Two: 22 leave days / Year Three: 24 leave days
- Office Locations: Offices in Johannesburg and Cape Town, with remote positions available
- Equipment Provided: MacBook Pro and 2nd display, ensuring you have the tools you need.
- Professional development: Mentorship, programmes and budget, HubSpot certifications support
- Wellness: In-office health snacks
- Mental Health: Paid access to an organisational psychologist (up to two sessions p/month)

Company Culture
A team-first culture
We believe work should be meaningful, challenging, and enjoyable. You’ll find a team that supports each other, learns fast, and celebrates often.
We run regular KPI sessions to help you grow, enjoy monthly team outings (spa days, go-karting, restaurants), and keep the snacks and great coffee flowing—daily.