CAREERS
Role Overview
Job Description
This role sits at the intersection of process design, CRM structure, and revenue operations. As a HubSpot RevOps & CRM Automation Specialist, you’ll map out how marketing, sales, service, and ops tools need to work together—and configure HubSpot to support those flows.
While you won’t be a developer, you’ll work closely with dev teams to define integration requirements, data sync logic, and tool stack alignment. You’ll be a systems thinker: someone who understands what’s possible with HubSpot’s automation, APIs, and advanced features—and helps clients build a tech stack that works.
Responsibilities & duties
- Design and implement scalable HubSpot CRM architectures
- Plan automation flows, lifecycle stages, handoffs, and lead qualification systems
- Configure workflows, routing, and syncing across Hubs (Sales, Marketing, Service, Ops)
- Collaborate with developers to scope integrations with ERPs, data lakes, or telephony tools
- Support reporting and attribution setup across the funnel
- Consult on RevOps strategy: process alignment, lifecycle management, and CRM governance
- Document data models, field logic, and workflow structure
- Stay updated on HubSpot automation features, API limits, and Ops Hub capabilities
Qualifications & Skills
- 3+ years of CRM, RevOps, or Marketing Ops experience
- Strong experience designing logic within HubSpot, especially across multiple Hubs
- Familiarity with systems like Salesforce, NetSuite, Sage, and custom ERPs (for integration context)
- Understanding of HubSpot APIs, webhook flows, and data mapping (even if non-dev)
- Experience with HubSpot Ops Hub or similar iPaaS systems, data syncing, field creation, and deduplication
- Process-oriented, analytical thinker with strong documentation habits
- Bonus: familiarity with tools like Make, Zapier, Workato, or Segment
Why Join MO Agency?
- Vibrant Culture: Engage in a lively and collaborative environment that fosters creativity and innovation.
- Competitive Remuneration: Enjoy attractive compensation packages that recognise your expertise and contributions.
- Growth Opportunities: Participate in exciting projects that offer professional development and career advancement.
- Comprehensive Benefits: Take advantage of flexible work arrangements, generous leave policies, and extensive health and wellness programs.
If you’re passionate about digital marketing and technology, and looking to make a significant impact within a forward-thinking agency, we’d love to hear from you!
Benefits
- Great Company Culture: Be part of a dynamic and supportive team that values creativity and collaboration
- Flexible Work Options: Flexible offices and remote days to suit your productivity needs
- Generous Leave:
- Year One: 20 leave days / Year Two: 22 leave days / Year Three: 24 leave days
- Office Locations: Offices in Johannesburg and Cape Town, with remote positions available
- Equipment Provided: MacBook Pro and 2nd display, ensuring you have the tools you need.
- Professional development: Mentorship, programmes and budget, HubSpot certifications support
- Wellness: In-office health snacks
- Mental Health: Paid access to an organisational psychologist (up to two sessions p/month)
Company Culture
A team-first culture
We believe work should be meaningful, challenging, and enjoyable. You’ll find a team that supports each other, learns fast, and celebrates often.
We run regular KPI sessions to help you grow, enjoy monthly team outings (spa days, go-karting, restaurants), and keep the snacks and great coffee flowing—daily.