CRM, HubSpot, Digital Marketing & Transformation

The customer comes first. We all know this old adage, however, we need to reposition it within the modern digital age. That is where HubSpot's Help Desk Ticket Management System comes into play. Properly managed customer service remains crucial - not only for customer satisfaction but for improving productivity and overall business growth. This article explores the 4 main features of the HubSpot Help Desk Ticket Management System that will help you streamline your customer service support process. What is a Ticket Management System?

Research shows that employees spend an average of 1.8 hours per day, or approximately 9.3 hours per week, searching for assets and information. In the context of a CRM like HubSpot, dirty data - including disorganised contacts, outdated information, and inconsistent naming conventions, can increase this time lost, therefore creating additional delays in campaign execution, higher error rate, and a drop in efficiency at the end of the day.With this being said, having a clean HubSpot portal is crucial for bettering your marketing efforts and efficiency. {% module_block module

In the post I compare HubSpot's Breeze AI to similar AI solutions from CRM companies like Salesforce, Microsoft Dynamics, Adobe Marketo, and Zoho. I’ll present the AI tools offered by each company, highlighting the capabilities of Breeze AI for marketing, sales, and service teams. I’ll also cover the cost-effectiveness of using Breeze AI compared to the other solutions, which often require additional add-ons or costly integration.

As a social media manager, it can be both challenging and time-consuming to manage multiple platforms, track engagement, and optimise content for various clients all at once. That is why the need for social media management software and tools is on the rise to help social media managers simplify and streamline their processes, so that they can outperform while staying on top of their lengthy to-do lists. One of the most used social media management tools is HubSpot. HubSpot is a customer relationship management (CRM) software that offers a suite of marketing, sales, and customer

Software platforms are all integrating AI to some extent. As with most things, some are doing it better than others. HubSpot Breeze AI is without a doubt the most comprehensive AI implementation into a CRM system to date.

As Salespeople, we collect data about and from our customers and prospects daily. Increased legislation and regulations and the evolution of sales have led to changes in how this data is stored, collected and used in the sales process. We're HubSpot fans, so we'll refer to HubSpot below, but any good CRM will handle the process well.

If you're considering migration from any other CRM into HubSpot or simply starting on a journey with HubSpot's mighty CRM, this guide is a great start to understand the foundational terminology and tools that make up this system. HubSpot is user-friendly, but learning its architecture can make all the difference in how you apply its full capacity. Think of HubSpot as a house, with all the different types of objects in the home being separate rooms. Each one of these properties with the objects reflects the bricks in each room of the house, and

In today's competitive business environment, customer relationship management or CRM systems, are essential tools for businesses of all sizes. A well-chosen CRM system can help streamline customer interactions, improve sales pipelines, and enhance customer service. With so many options on the market, choosing the right CRM for

As a digital strategist, I'm always on the lookout for tools that can streamline my workflow and enhance the quality of my content. HubSpot's AI Assistants has been a life changer in this regard, offering a suite of tools designed to simplify my day-to-day content creation and optimisation. In this blog, I'll provide an overview of HubSpot's AI Assistants, showcasing how it enables you to create or refine your content in order to stay competitive and maximise results. Key points before using AI tools While it is seamless to create