CRM, HubSpot, Digital Marketing & Transformation

Introduction HubSpot introduced a seat-based pricing structure across its product range in mid March 2024. One year later the model is fully rolled out and the numbers have moved a little, so this refresh captures the 2025 reality. About me I’m Luke Marthinusen, I founded and own MO Agency. We’re the top Elite HubSpot partner in Africa and the Middle East. We’ve guided hundreds of companies through HubSpot licensing decisions and migrations. I hope this update saves

You’ve spent time and budget driving traffic to your website — now it’s up to your forms to do their job. Whether you’re offering a free download, booking demos or capturing newsletter signups, forms are the gateway to converting interest into action. HubSpot gives you a solid foundation with its drag-and-drop form builder, smart fields and automation tools. But if your form conversions are lower than you’d like, there’s probably room for improvement. Here’s how to make your HubSpot forms work harder (and smarter) — with simple changes that can make a big difference to your

If you are already using HubSpot, chances are you’ve got your marketing campaigns humming and your sales team living in the CRM. But what happens after the deal is closed? Where do your customers go once the “Closed Won” confetti settles? If your answer is “Into the support inbox, I guess?”, then it’s time to meet your new favourite Service Hub feature: HubSpot’s Customer Success Workspace. It’s a brand new tool that’s easy to miss (it has appeared in the “Workspaces” section). Which is a shame, because it could be the difference between a loyal customer and a quiet

HubSpot is a considered purchase, like many software systems companies purchase. This is why it is important to set yourself up for success when doing your onboarding. Some elements are going to require looking into your current processes, and others are going to involve some research.

HubSpot is the best CRM in the business, it really can do anything. Just think of a piece of software and HubSpot can likely integrate with it natively (a fancy term for “plug-and-play”). But what happens when your client throws in a wild request? Such as “Can we sync Whatsapp conversations into HubSpot and trigger a task to be created if a lead says I’m interested?” Usually, that's when you nod knowingly and say, “I’ll speak to our technical team and get back to you.” This blog is here to bridge

Good news for social media managers, an updated social media inbox and monitor tool has been added to HubSpot. Available with Marketing Hub Professional or Enterprise or Legacy Marketing Hub Basic. The latest update has been launched to streamline monitoring social media interactions and improving engagement, all in a unified platform along with additional new features to up your social media management game. Monitor Interactions and engagement With the latest social media inbox update, you can monitor and review interactions on your live posts, including likes, comments,

In the ever-changing world of digital marketing and sales - alignment between these two teams is more important than ever. We've found that by using HubSpot Lead Scoring, our customers can ensure their sales and marketing teams work together and focus on the right leads at the right time. In this post, we share one way to get this tough task done. As an Elite HubSpot Partner Agency, MO Agency has helped many businesses streamline their lead qualification process and drive revenue growth. Here’s how you can do the same in 2025. Why Sales and Marketing Alignment

In one of my previous blogs I discussed how HubSpot offers a wide range of powerful tools that will allow you to plan, market, execute and report on your events. However, HubSpot has just stepped it up a notch by introducing their new Marketing Events tool to ensure we stay efficient, organised and data-driven.

In today’s busy digital world, being seen requires more than just great content – you need to repurpose it to reach a bigger audience. Enter HubSpot’s Content Remix – a game changing feature that helps you get more out of your content with less effort. With this AI tool you can adapt your best content for different channels, formats and audiences. Here’s the full guide to using HubSpot’s Content Remix and how to get the most out of it. What is HubSpot’s Content Remix Tool? Content Remix, part of HubSpot’s Content Hub, uses AI to turn top performing content into multiple