Business Process Optimisation
A Step-by-step Approach to Mapping your Customer Journey
Understanding the customer experience is the key to refining your sales practices. It's important to have a sense of ...
Business Process Optimisation
5 Ways you can Improve your B2B Customer Engagement
Marketing trends are constantly changing but customer engagement is one of the aspects that remains constant. There's ...
Business Process Optimisation
5 Ways to Increase the Customer Experience at your Company
Companies that lead in customer experience outperform those that don't by 80 per cent. An improved customer experience ...
HubSpot
5 Essential Digital Transformation Tools HubSpot Brings to the Table
A recent Johannesburg event brought to light some must-have business digital transformation tools for 2020. Below is ...
CRM
HubSpot CRM vs Salesforce CRM: Sales and Marketing Solutions Compared
HubSpot and Salesforce have similar audiences and features, but the companies have had fundamentally different ...
CRM
The Ultimate Guide to Salesforce in South Africa
Contents: What is Salesforce? What is Salesforce used for? Salesforce Sales Cloud Salesforce Marketing Cloud Salesforce ...
Inbound Marketing
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Transforming Business Through Marketing, Sales and Service Technology
